Terms of service

About this store

This store is operated by Shenzhen RayForm Technology Co., Ltd. For questions about products or orders, email contact@rayformtech.com or contact us on WhatsApp at +86 156 7514 4495.

Products and intended use

Our store offers dental manufacturing materials, equipment and related products. Please review the product description, specifications and applicable instructions before ordering. Products must be used according to the relevant manufacturer instructions and applicable local requirements. Contact us before ordering if you need help confirming suitability or availability.

Order information and payment

Please provide accurate contact, billing and delivery information. Review the products, quantities, prices, currency and shipping charges displayed at checkout before completing payment. For order changes or questions, contact us with your order number so we can confirm the options available for your order.

Delivery

Orders ship from Shenzhen, China. Preparation and delivery times are estimates and vary by product, order size, destination and shipping service. Please read our shipping policy before ordering. Equipment, customized products and bulk orders require separate confirmation of the delivery schedule.

Quality issues and refunds

We offer refunds for products with confirmed quality issues as described in our refund policy. Please contact us before sending products back so we can review the issue and provide instructions.

Privacy

Information about the collection and use of personal data is provided in our privacy policy.

Applicable rights

These terms and our store policies do not exclude or limit any rights or remedies available under applicable law. If you have a question about these terms or a specific order, please contact us before placing the order.